Refund and Cancellation/Withdrawal Policy

Our focus is on complete Member satisfaction. In the event, if you are displeased with the services provided, we will refund back the refundable money/fund, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, member have the liberty to cancel/withdraw his/her membership and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Withdrawal and Refund of Application money

Application for new membership of Society may withdraw before the acceptance, verification of documents, payment details and allotment of membership number by the society.

For Withdrawal and Cancellations please contact us via contact us link and contact number provided by the society. 

The application refund amount will be refunded via Cheque/NEFT/Bank Transfer mode only within 72 business hour of society.

Cancellation Policy

For Cancellations please contact us via contact us link.

Requests received later than 3 business days and prior to the end of the current service period will be treated as a cancellation of services for the next service period.

Refund Policy

We will try our best to create the suitable design concepts for our members. In case any member is not completely satisfied with our products we can provide a refund. 
Important Note:- 
1) If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. 
2) Withdrawal of Membership is Subject to the provision act of The Delhi Co-Operative Societies Act, 2003.

Grievance Redressal and Contacting us

If you have any questions about this Agreement, please contact us. Perfect Co-operative Urban Thrift and Credit Society Limited 137, Khasra No-412, Gali No 3, Sultanpur Village, New Delhi-110030. The head office is easily accessible from the Delhi Metro (Station- SULTAN PUR on Yellow Line). email – Help line no- 9643-388-388, WhatsApp No- 9643-188-288